Persona

How your assistant introduces itself and speaks — on chat and voice.

Assistant nameWhat it calls itself. PersonalityA short description of who it is and how it should sound. Used when it talks about itself. Voice greeting(optional) the first thing it says on a call — leave blank for the default. Avatar image URL(optional) the picture shown on the chat bubble — a square https image. Leave blank for the default.

Embed snippet

Paste this on any page on your allowed domains.

Add knowledge

Paste text, add a page, or crawl your whole site from its sitemap. Fetched, chunked, embedded, and cited.

Connect a source

Pull in your existing knowledge base with your own API token.

NotionCreate an internal integration, share pages with it, paste its token.

Import

Zendesk Help Center

Import

Your knowledge

Everything the assistant can answer from. Remove a source to de-index it.

Tune your phone/voice assistant, then hit Test call to try it live as yourself. The default language pins speech recognition for a fast, in-language call (callers can still switch on the web widget).

Default call languageAuto-detect adds a short delay on the first words; pinning a language is fastest. Auto-detect English 日本語 (Japanese) Tagalog (Filipino) 한국어 (Korean) 中文 (Chinese) Español (Spanish) Français (French) Deutsch (German) Português (Portuguese) Italiano (Italian) Speaking voiceThe voice your assistant speaks with. Create or clone voices in ElevenLabs; they appear here. Workspace default

Call privacy

Control what your voice calls store. Applies to new calls.

Transcript storageMetadata-only keeps message lengths and outcomes but no wording; full stores the conversation text. Metadata only (no transcript text) Full transcript Redact PII in speech-to-textMasks names, numbers, and other personal data before it's transcribed.

Voice actions

Let the assistant look things up or take actions mid-call — order status, appointment booking, ticket creation. Each action calls your own HTTPS endpoint (SSRF-guarded); the auth header value is write-only.

Add an action

NameLetters, digits, _ and - only — how the model refers to it. DescriptionTell the model when to use it.

Endpoint (HTTPS) MethodPOSTGET

Auth header name(optional) Auth header value(optional, write-only)

Parameters (JSON Schema)The inputs the model must supply. A JSON Schema object.

Add action

Call analytics

Your last 30 days of voice calls — volume, outcomes, sentiment, languages, and estimated cost.

Recent calls

Your latest voice calls. Click one to see its outcome and transcript.

Insights

How often your assistant answers — and the questions it couldn't (add those as knowledge).

Team

Invite teammates to your workspace. Admins manage knowledge, keys, members and the audit log; members manage knowledge only.

Audit log

Every change to your workspace — who did it and when. Retained for 12 months.

Public embed key

If a key leaks, rotate it — the old snippet stops working immediately.

Change password

Update the password you use to sign in to this console.

Current password New password Confirm new password

Recovery code

A single-use code to reset your password if you're ever locked out — the only way back in for an owner with no other admin. Store it somewhere safe; we show it once and only keep a hash.

Single sign-on Enterprise

Plan & usage

This month's usage against your plan.